Amazing

Amazing place !”

Joanne Sene

The Suite was amazing. We were actually given a loft suite which had double aspect ceilings in the sitting room and terrace. It all felt very luxurious, especially with the plunge pool on the terrace. The decor and finishes were superb and the building had its own concierge service which made our stay even better. The resort itself is beautiful and runs like clockwork. There are multiple pools with great chill out areas around them and plenty of restaurants to choose from. The entertainment is also fantastic, with their inhouse Cirque du Soleil show, Mexican and Cuban nights and waterpark. Overall a fantastic 5 star experience!”

Beautiful condo and property!

Amazing place! Loved that each building had its own concierge. Felt very safe. Property was beautiful, villas were quiet and there were plenty of options for food and pools! We loved the beach club and the fact that it was only for 2 of the buildings versus all. ”

As advertised.

We were surprised that it is actually bigger than it looks like. Worthy.”

Grand Luxxe 2-Bedroom Spa Suite in Vidanta Riviera Maya

AMAZING!!! Vidanta Resorts are my favorite places I have stayed and the 2-Bedroom Spa Suite in Vidanta Riviera Maya was absolutely beautiful! It was so calm and soothing and my back patio was surrounded by jungle - which made it even more surreal. This unit was huge and had everything I needed. The housekeeping staff is top notch - everything was spotless and there were so many special little touches they made everyday that made me feel so cared for. The resort itself is huge, clean, beautiful, and welcoming. I can't wait to go back! ”

Another great stay!

We love Vidanta and we will be back!”

Fantastic Time, Resort and Accommodations

We loved our week with our two kids at the Grand Luxxe. I've seen people complain about lack of "shuttles" but it wasn't a problem for us. It is a really, really massive resort but you can still walk to the main pools and restaurants on neat elevated walkways through the jungle. The extended golf carts that shuttle you around come very frequently and if you are kind to the concierge, they will frequently call up an available shuttle on their walkie talkie and expedite your pickup. Everybody at the resort is friendly and helpful. The property is beautiful and a lot of fun. There were plenty of activities for our family (our kids are 10 and 13). They do want you to attend a timeshare presentation that they try to get you to schedule when you check-in. I told them there was nothing they could offer to convince me to attend the presentation and that was that. The timeshare representative wasn't happy but we never saw him again and nobody ever hassled us about it. If an uncomfortable 3 minute conversation is the price to pay to stay at Vidanta's Grand Luxxe, it's well worth it. ”

GORGEOUS TROPICAL PARADISE

This resort IS ESPECTACULAR. The service is great, the amenities, restaurants and activities offered are espectacular. We will definitely get back. ”

10 stars - OMG

I have to tell you, I've traveled all over the world and stayed in all kinds of places but this takes the cake. I could go on and on and on about how amazing this place was. It was not only a definite visit again but I invested! If you want more info, I'd be glad to share. ”

Great vacation!

This was our first time going to Grand Luxxe in Riviera Maya, usually we go to the Grand Luxxe in Nuevo Vallarta. The units are the same, but the resorts are very different! First, we reserved a 2bd spa, but stayed in a 2bd loft, which we liked! The RM resort is more of a jungle, that you weave through on the walkways and shuttles. Make sure you go to the Beach Club, Cirque, and the Fiesta Dinners, which all sell out! We used the Beach Club 2X, Jungala Water Park, the Cirque with dinner, but could only get tickets for the Cuban Fiesta. We love having an assigned pergola with its semi-private pool and service! The Cirque never disappoints!! The Cuban Night was dinner with entertainment and was awesome!!! Make sure you do the Jungala Aqua Experience! Go to Grand Luxxe at either Riviera Maya or Nuevo Vallarta! Both are beautiful places to vacation! ”

Rivera maya

Loved this unit. Great place”

transportation inside hotel is not convenient if you are not a member

transportation inside hotel is not convenient if you are not a member. And the hotel told you to go a presentation, but you get a contract that is not from the hotel, if you not a good contract reader, you may got fraud, and the hotel is not really helping. Internet is sucks, and we paid 100 for high speed but endup using our own hotspot. But the hotel try to charge us twice for the highspeed. They did avoid the charge when we found out that. Please check your bill carefully before you pay. Not a good experience.”

Amazing Resort

My family really enjoyed our vacation at the Vidanta Riviera Maya. The staff is very friendly and the level of service was great. The food quality at the many restaurants was surprisingly good and the condos and grounds of the resort are really stunning. I love the fact that Vidanta offers so many activities and onsite entertainment such as the Joya Cirque du Solei show (which was spectacular) as well as the water park for our kids and family to enjoy. The only negative I would say is that it is such a large resort and you need to take their shuttle carts to the different areas which sometimes you need to wait a bit for, but overall, the place is really amazing and Vidanta runs their resort very well. Also, the location is very good as it is only 30 minutes from the Cancun airport and only about 30 to Playa Del Carmen downtown. So easy access but for the most part you don't need to leave the resort to be entertained which was great for our family with all the kids.”

Amazing!

Vidanta was amazing!!! Our group had such a good time. The staff were all incredibly nice. If we ever needed anything they were quick to help. We had a very large group and I was always impressed with how quickly we got transportation for all of us. It was also easy to coordinate. Also how well each restaurant handled our group given the size. The food was delicious, especially the beach club. That was our favorite. The resort itself is stunning. Everywhere was clean and I never saw trash. Loved all the pathways and animals. We had a great experience!!”

Excellent setting - food could be better

The resort was beautiful. The room was pretty, but you should request a top floor. The bottom floors put you in more of a jungle setting. I gave it a 4* due to the AC leaking in the bathroom and the food. Not many great options and could have been way better for the price. I would suggest going to a grocery store and cooking yourself.”

Phenomenal

Resort went above and beyond to make our stay amazing, even gave us a complimentary upgrade to a three bedroom they had available to accommodate a group more comfortably. The restaurants on property are insanely good. Saw the cirque show-wonderful time. The beach club is just one of the best we have experienced. As far as the room it’s tasteful with gorgeous bathrooms and space galore. You can’t go wrong here. I have also stayed at the PV version of this resort and Playa is far superior our opinion. Really appreciate Thirdhome also doing some last minute updating to the check in process as we needed a guest added/allowed to check in without member present first day of the trip and they totally pulled through and helped us. Win all the around. Five Star treatment ”

We loved our room at Vidanta!

Our room was very large with more than enough space to spread out and unwind. The service was phenomenal and the food was even better. We cannot speak highly enough of this resort and would recommend it to anyone. ”

Luxury Resort

Love the Vedanta properties - restaurants and services are amazing not to mention the luxurious accommodations!”

Another Fabulous Stay at Vidanta

Everything was first class, very nice and the Staff was great- we didn’t have any issues. Ready to go back! ”

Beautiful but control the animals

Beautiful resort. Great entertainment. Staff is excellent. Didn’t like resort fees and the animals that are allowed to roam free. Had a beautiful patio and pools but couldn’t enjoy them because the animals jumped the chairs, tables and areas were you were eating. One is of the restaurant had cats running around in it ”

Very Nice

Great jungle resort”

Lovely resort in the middle of a jungle

We had a nice unit on the 2nd floor, surrounded by jungle. It was clean and efficient. We didn't do much more than make coffee in the unit and it is provided downstairs too. Be prepared to walk and it is easy to get your steps in every day to either a restaurant, the beach or a pool. The nice part of staying at the Grand Luxxe is that every pool is available to you. There is a concierge at the main Grand Luxxe lobby and then one in the building where the unit is located. They will help you get transportation within the resort if needed. It's a bit like Disneyland with shuttle going here and there but super efficient. They do start with a sales pitch but you just say no if you're not interested. We played golf and went to all of the pools and the beach. There's entertainment should you want to attend (extra price) but the nightly event at the beach is open to all. They will also help you reserve excursions outside of the resort. We were there off-season and while it was hot and humid, it wasn't unbearable and the resort wasn't crowded. We ate at most of the restaurants and enjoyed all of the meals. The staff is so friendly and polite. The transportation center is a great way to get people into and out of the resort. They picked us up at the airport and dropped us off on our departure day. Check-out is at 10:00 and they don't really deviate much from that. You might end up at the airport early if you use their transport but that's not the end of the world. ”

Couldn’t have been better!

Such a beautiful place and the service was exceptional. The beach isn’t a good swimming beach but who cares when they have more pools than you can imagine!”

Great family vacation

This resort is amazing. Service is over the top and amenities are fantastic . Had a great vacation. ”

Grand Luxxe Two Bedroom Spa

Great Resort and Accomodations, just a bit far from the amenities, requiring shuttle service or a lot of walking ”

Great suite. Disappointed with resort.

The suite was spacious and beautiful. No complaints. The resort itself was a little disappointing: the food at the various restaurants wasn’t that great and we tried several including the steakhouse. Concierge service was very poor as they would forget or didn’t have sufficient knowledge or ability to get needed information. Was expecting top notch service from this resort despite the fact that it was low season. If you’re level of service is going to drop during low season then guests should be made aware. ”

Awesome Birthday Trip at Vidanta!

We absolutely enjoyed our time at Vidanta! Our room was super spacious, comfortable, and had spectacular views of the jungle. The staff was very kind and helpful. We did a ton of walking because the property is so massive, but we enjoyed it! Already booked our return visit!”

Wonderful stay!!

The room was the best. Couldn’t ask for anything better. Two king size suites that were huge and gorgeous. Best room I’ve ever stayed in and we travel a lot. The staff was very accommodating always in every part of the resort. Would definitely go again.”

Excellent

We had a fabulous stay last week! The customer service, the food, the staff overall went above and beyond. Thank you for a wonderful trip and we look forward to returning:)”

Wonderful stay for a group of eight

We reserved four rooms through Third Home: a two bedroom, and three one bedroom suites. We thoroughly enjoyed our stay at the Vidanta Grand Luxxe. The accommodation was beautifully appointed, spacious, clean and modern. The resort staff were friendly, helpful and courteous. The resort grounds are beautiful and well maintained. Our favorite parts of the resort were the Beach Club, a beautiful pool area for Grand Luxxe members with fabulous cabanas, drinks and food, and the Salum Beachside Eateries and Market. Further to the above, on the plus side: rooms are even bigger than they appear in the photos, really high end; food at the resort was above expectations and a very pleasant surprise; the Beach Club pool, the only real option, unless you love swim up bars (which is in the main pool with everyone else at the resort); and Dalila, our concierge and contact at the Vidanta for Third Home. She mentioned the time share sales pitch but never pressed us to do it. She was also very helpful with checkin and getting beer and wine put in the rooms before our guests arrived. Only a couple small things on the down side: checkin is a long process (one hour from arrival to room); the resort is huge, so you will need to take trams (like Disney) to get around to some places (checkin and out, golf, Cirque du Soleil); beach is average at best and near impossible to go into the water because of rocks/reef, it is a pool resort not a beach resort. The "negatives" are minor and should not deter you. Just wanted to share for full transparency. We loved our trip (eight of us) and had a wonderful time. Happy to provide more details and info if you would like to reach out to me. ”

Wonderful Reaort

We loved our time Rivera Maya. The food was great, the people so warm and friendly! Can’t wait to go back”

Beautiful Place

It is a great place to get away. Beautiful grounds and plenty of room. Beaches are not great and you will spend a lot of money but the pools and food ate fantastic. The resort struggles with honoring the third home web site promises like 10% off of services. The amenities are great but you have to fight for them as a third home guest. That is a hassle. ”

Vidanta is Incredible

Vidanta Riviera Maya is a very special place. The staff throughout the massive resort facility are incredible. Everyone is so nice and they make a huge effort to allow you to have a relaxing, enjoyable experience. The Beach Club pool is awesome! We saw Joya, a sweet Cirque show. Went to the waterpark twice while I stayed there. And the room is probably the nicest I've ever stayed in at a resort. There is no question I will be booking this place again. Thanks VIdanta, Aaron Ellison”

fantastic vacation

The resort was beautiful, had all you needed and the service was over the top. The rooms were well set up and over sized. The beach was not usable for swimming unless you had water shoes but there were so many fantastic pools and water park that you didn't need any thing else or to even leave the property. I would recommend any Vidanta resorts as they are all fantastic.”

Very enjoyable week!

We spent a week at the Grand Luxxe Residence in Late March, Early April 2021 (during COVID and Spring Break). The room was incredible and very clean. Housekeeping cleans the room every morning, including the dishes, and they do a turndown every evening. The concierge and other team members are very helpful and treated us like royalty. There are plenty of dining options and we never had a meal we didn’t like. While staying at the Grand Luxxe, you get access to accommodations that other areas of the resort do not, including a pool and or sections at other pools, that are only available to guests staying at the Grande Luxxe. The resort itself is fairly large, while you can easily walk, it is also very easy to get lost. If you like to walk, it might take a few days to get a general idea of the layout, but shuttle service is available to take you anywhere on the resort. There is also a general store to pick up most groceries you would need. The store also includes clothes/souvenirs/jewelry, an espresso stand, an ice cream shop and a deli. You really don’t need to leave the resort but if you want to get groceries elsewhere, Walmart is a $20 cab ride to Playa del Carmen. Keep in mind that there is no oven in the room, only a microwave. The dipping pool on the deck is not heated, but great to cool down after a hot day. The beach at the resort is very rocky. If you want to visit a more traditional sandy beach, head north to Puerto Morales, it is a quick $10 cab ride and well worth the trip. Make sure to mention you are a member of THIRDHOME, and they will not once bring up a timeshare after you let them know. Overall, this resort deserves its high ratings, especially regarding cleanliness and service. ”

We will be back!

My family of 5 stayed in the Grand Luxxe Riviera Maya three bedroom spa suite. We loved it. The unit was huge! There are really two master bedrooms with king beds and another room with two queen beds. The kitchen is well equipped for all your cooking needs. The balcony was massive with a plunge pool and chase lounge (the pool does not heat up). The room was very nice and quiet. Beds were very comfortable. The concierge at the front lobby were all very very kind and willing to help whenever we needed something. The only issue we had with the room was the hot water went out for a day or two during our stay; which was a bit frustrating. However, their staff was very attentive in trying to fix it. Also, our room was on the first floor and as a result of being surrounded by jungle, the lighting in the unit being a little weird and the cabinetry and countertops being dark colors, the unit felt very dark. In regards to the resort, it was incredible. The resort property is massive. You are shuttled around from your unit building to the pool/beach/restaurant areas. IF you decide to walk, there are boardwalks through the jungle. We walked at times and rode the shuttles and both were very nice. It is a bit confusing because of how big the property is, but after a couple days, it's not too bad. The Beach Club was amazing and all the staff there were fantastic. The Salum Eatery area was so fun. The food was great and the whole vibe was so rad. We ended going to Salum every night because of how cool the atmosphere is down there. Overall we absolutely loved the Vidanta resort and will definitely be going back. ”

Amazing place

Its an amazing place, the suite has all you need and we get an up grade to a 3 bedroom suite. ”